Wearing Mary Jewellery warranty

At Wearing Mary Precious Jewels, we take immense pride in handcrafting exquisite jewelry pieces that embody elegance and timeless beauty. Our commitment to craftsmanship and the use of premium materials ensure that each creation is a true treasure to be cherished for generations.

Warranty coverage

Wearing Mary Precious Jewels warrants that our jewelry products are free from manufacturing defects in materials and workmanship for a period of two (2) years from the date of purchase. This warranty is valid only for the original purchaser and is non-transferable.

What the warranty covers

During the warranty period, Wearing Mary Precious Jewels will repair or replace, at our sole discretion, any jewelry piece that is found to have a manufacturing defect. This includes flaws in materials or craftsmanship that affect the integrity or appearance of the item.

What the warranty does not cover

This warranty does not cover damages resulting from:

  • Normal wear and tear, such as scratches, scuffs, or tarnishing due to regular use.
  • Mishandling, accidental damage, or improper care of the jewelry piece.
  • Unauthorized modifications, alterations, or repairs performed by third parties.
  • Loss or theft of the jewelry item.
  • Any damage caused by failure to follow our care and maintenance instructions.

Claiming the warranty

To initiate a warranty claim, the original purchaser must present a valid proof of purchase from an authorized Wearing Mary Precious Jewels retailer. The claim must be submitted within the warranty period.

For warranty inquiries, the purchaser may contact our customer support team through our official website or the provided contact information. Our team will guide you through the claims process and provide instructions for returning the item, if necessary.

Evaluation and repair

Once we receive the item, our expert artisans will evaluate the product to determine if the issue is covered by the warranty. If the defect is found to be covered, we will either repair the item or provide a replacement, depending on the nature of the issue and product availability.

Return shipping

For valid warranty claims within the first year from the date of purchase, Wearing Mary Precious Jewels will cover the shipping costs associated with returning the item to our facilities. However, for claims made after the first year, the customer will be responsible for shipping the item to us.

Limitation of liability

Wearing Mary Precious Jewels' liability under this warranty is limited to the repair or replacement of the jewelry piece, as stated in section 5. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.

Statutory rights

This warranty is in addition to your statutory rights as a consumer under Australian consumer law.

At Wearing Mary Precious Jewels, we stand behind the quality and craftsmanship of our jewelry, and this warranty is a testament to our dedication to customer satisfaction. We hope that our creations bring you joy and beauty, and we are honored to be a part of your cherished moments.